PayID FAQs

For example, you can use your mobile number as a PayID with one account and your email address as a PayID with another account. However, you can create multiple PayIDs and link it to either the same account, a different account or with a different financial institution. Instead of using a BSB and account number, you can use a PayID, such as a mobile number, email address or ABN. A PayID is a unique identifier linked to a bank account that makes sending and receiving money easy.
Register your mobile number as your PayID in Online Banking or the Westpac App. Transactions made using PayID have the same level of security that protects your existing bank account payments.2 All the payer needs to know is your mobile number rather than your BSB and account number. Please contact your financial institution if someone you don’t know has sent money to your account. I’d like to use PayID, but I don’t want to hand out my personal information to strangers.
ConnectID is accredited as an identity exchange by the Australian Government, meeting the strict rules and standards set for privacy and security. With your consent, ConnectID enables the secure transfer of data without ever seeing or storing your personal information. Add children to verify once, then re‑use across platforms. You’ll need to request a transfer from your other financial institution before you can create it with ANZ. These can be linked to the same account or to different accounts if you prefer. Once you have transferred your PayID from your non-ANZ financial institution, follow the steps to create your PayID.
The Osko by BPAY® service enables near-instant payments to a PayID or an eligible BSB and account number(s). PayID costs nothing to set up and there are no fees for making and receiving payments via PayID. You then have up to 14 days to set up your Westpac PayID before it reverts to the current bank. If my PayID is set-up with another bank, how do I move my PayID slot game providers to Westpac?
Yes, and you can use your ABN as your PayID while using your mobile number as your personal PayID. Contact the bank where you set up your PayID and ask to put it into a ‘transfer state’. Your PayID is a unique identifier that can only be registered at one bank and linked to one eligible account. You should never share your personal information with people you don’t trust. PayID lets you receive money in your online banking fast, using a piece of information such as a mobile number or email address. You should check the business or organisation you’re paying is legitimate before you send a payment, regardless of the payment method you choose to use.
PayIDs are managed by the financial institutions you registered them with. Both services add a layer of security to payments made in your online banking. It checks the account name, BSB, and account number you’ve entered against the details held by the recipient’s bank and displays a match outcome. When you send money to a PayID, you’ll see the name of the person or business it’s linked to, helping ensure your money goes to the right place. Payments to a PayID are sent through Osko, which means payments will typically be sent fast in under a minute, even between different financial institutions. A PayID is an easy-to-remember piece of information such as your mobile number or email address that’s linked to your bank account, that you can use to receive payments.
You can transfer your PayID to a different account within ANZ or from another financial institution in ANZ Internet Banking. You can set up a PayID using your ACN or ABN, in addition to a PayID attached to your mobile or email address. This is crucial to the set up process as we will send a verification code to your ANZ registered mobile number or email to confirm it’s you setting up a PayID.
Age estimation – platforms may ask you to take a selfie or video to look at physical features (e.g. your face or your voice) to estimate what your age or age range is. These methods are classified as age verification because they verify, which means ‘confirm’, your age with official information. ConnectID will be available for age verification in Snapchat, with more platforms to be announced. ConnectID is an easy and secure way to prove you’re 16+, using information your bank already has without sharing anything else about you What is ConnectID, and how can I use it to prove my age for social media?